Articles & Blog

Common Mistakes When Negotiating Credit Card Processing Rates and Fees

Posted On February 29th, 2016

This is the first article in a series on common mistakes I see merchants make when negotiating rates and fees or analyzing the offers from different providers. You can read part 2 here. 1. They  assume the terminology used by competing salespeople is the same Two salespeople can offer the same rate; say 0.10% +… Read More »

Do not sign a contract/addendum with any processor – Part 2

Posted On January 26th, 2016

This is the second in a series of articles design to educate and enable merchants make a solid business decision when choosing a credit card processor.  Please do not sign a contract or addendum with any processor until you have read this series. Important Point #3 U.S. merchants should never lease a terminal/PinPad and should… Read More »

Do not sign a contract/addendum with any processor – Part 1

Posted On November 24th, 2015

This is Part 1 in a series to educate and help merchants avoid common pitfalls that may hurt them financially and lock them into unfavorable contracts. Some merchant groups are in the crosshairs of some of the most disconcerting pricing tactics I have seen in my entire career. These tactics combined with what feels like… Read More »

Beware of Misleading Sales Tactics Regarding EMV Chip Card Equipment

Posted On August 26th, 2015

This article is written mainly for brick & mortar retailers and is specific to the October 1, 2015 fraud liability rule changes and misleading sales tactics surrounding the rule changes.  The new rules are causing a very high percentage of retail merchants to change their card processing equipment to avoid liability for certain fraudulent transactions. … Read More »

Do Your Due Diligence for Accepting Automatic Enrollment into Amex OptBlue

Posted On June 30th, 2015

Do your due diligence when your bank or provider tries to automatically place your account on the American Express OptBlue program.  Automatic Enrollment Automatic enrollment notices are common with all banks/providers initially offering OptBlue. However, not all banks/providers will offer OptBlue at a competitive rate when they automatically enroll your account. I am a proponent… Read More »

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