Articles & Blog

Beware of Rate Reduction Gifts from your Current Credit Card Provider

Posted On April 26th, 2017

I’m sure the vast majority of merchants feel that their merchant account provider is far more likely to increase their rates or invent new fees rather than offer an unsolicited rate reduction for the merchant’s years of processing loyalty. The reason merchants feel this way is because the industry has shown this to be the… Read More »

3 Things to Look for on Your January Credit Card Processing Statement

Posted On February 27th, 2017

Merchants should have received their credit card processing statements for January activity within the last week or so. They should take the time to review (3) important items. Are you being penalized for customer refunds? It’s not uncommon for merchants to have a higher than normal number of customer refunds in January.  However, not all… Read More »

Understanding Why Credit Card Providers Use Different Pricing Plans

Posted On August 30th, 2016

A few merchants recently sent me their provider’s email response after the merchant insisted that their current pricing plan be changed Interchange Plus pricing.  Some of the providers responses where down right ridiculous and even laughable as they tried to explain why their Tiered pricing, flat rate pricing, flat fee pricing plans, etc. were “better… Read More »

The Importance of a Detailed Processing Statement

Posted On July 27th, 2016

If you are not receiving a detailed processing statement each month then don’t be surprised if you are paying more than you negotiated Would you write a check to a vendor based on an invoice that stated the following? Items Amount Truckload of stuff $15,425.00 The question may seem ludicrous because no merchant in his… Read More »

Common Mistakes When Negotiating Credit Card Processing Rates and Fees – Part 2

Posted On March 25th, 2016

This is the second article in a series on common mistakes I see merchants make when negotiating rates and fees or analyzing the offers from different credit-card-processing providers. You can read the first part here. 4. The merchant assumes that he understands the offer The credit card processing industry is a convoluted business with dozens… Read More »

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